What is the INDEX Smart IPBX Phone System?
The INDEX Smart IPBX phone system delivers Local and Long Distance, feature-rich, attractively-priced broadband internet phone service with online account management from Administrative to User levels. Our IP PBX platform also offers services such as Auto Attendant, Conference Services, Click-2-Email Voice Mail, Call Recording (Inbound and Outbound), Multiple Direct Inward Dialing numbers (DID’s), Unified Messaging, Fax-2-Email and much more. Each employee is assigned an extension number in the system Employees tells the system the phone number(s) where they can be reached Calls are automatically answered by the customizable INDEX IPBX system Auto Attendant. Callers select the numbers to call among all your office numbers (Telone, SIP, MNOs etc) The system routes the calls to the appropriate phone, via a switchboard with auto-answering. With our hosted IPBX, there is no PBX hardware or software to install, maintain, or upgrade. Comes with self-healing with automatic firmware updates through the internet.
Go Anywhere, Be Anywhere, Work from Anywhere and still get your calls!
- Employees call each other for FREE through in-office and mobile extensions
- Set up a virtual office, with employees telecommuting anywhere on the globe
- Integrate multiple offices under one central phone number.
- Have calls follow you when you travel with Find Me features.
- Answer calls with a professional business greeting on the Auto Attendant, while employees are free to work where they are needed.
This service enables users to receive messages from callers that are not answered within a specified number of rings or are not found by the Find Me feature. It also enables Users to receive voicemail directly from their online account.
Auto Attendant provides enterprises with a powerful and flexible tool to field inbound calls to DID’s and deliver them to the intended destination. Once connected to the Auto Attendant, the caller is welcomed by your greeting which provides a menu of options to complete call routing.
Businesses can establish technical assistance lines, customer support numbers, or order-taking centres. Multiple call centres can be supported per business. Incoming calls to a call centre are presented to the next available agent.

The Conferencing service allows INDEX IPBX users to create conference bridges with Admin, Member and Listen Only pin access